SIELUNE AI Platform — Procurement Information
The core platform is production-ready. Customer-specific work consists of configuration, data connection, identity setup and integration — not custom development of the core product.
This page provides procurement-ready information for public-sector and education contracting authorities: company information, product status, pricing structure, integration catalogue, security documentation list and how to request the full procurement pack.
Pilot internally first if your team prefers self-service validation.
Use this lane for procurement, security review and formal quotation flow.
Fast procurement context: named deployments, published results, and a single reusable runtime across channels.
4 — Institutional deployments · 400+ — AI characters across institutional cases · Web · LMS · Unity VR — One runtime across channels · Mar 2026 — Published JAMK pilot outcomes
Current product status
Company information
Legal entity
| Legal name | Midnight Forge Oy |
| Brand name | Virtual Dawn |
| Business ID (Y-tunnus) | 2504471-2 |
| Registered office | Tampere, Finland |
| Country | Finland |
| Jurisdiction | Finnish law; EU jurisdiction |
| Founded | 2017 |
| Ownership | Privately held Finnish company |
| Phone | +358 40 307 5232 |
| company@virtual-dawn.com |
Track record
- ✓Operating since 2017 in digital training and immersive solutions
- ✓50+ training simulations built and deployed
- ✓Named institutional customers across Finnish education and applied training
- ✓Award and recognition details available in the procurement pack
- ✓Full-service delivery available for complex integrations
University and institutional clients
- ✓University of Helsinki
- ✓Karelia University of Applied Sciences
- ✓OSAO Vocational School
- ✓JAMK University of Applied Sciences
- ✓VAMIA Vocational School
Full reference cases with scope, integrations, production status and user categories are available in the procurement documentation.
Standard product and configured implementation
SIELUNE is delivered as a standard software product under an organisation licence. The customer does not commission a new AI platform. The customer selects deployment model, user groups, approved knowledge sources, identity settings, integrations, capacity and support level. This is standard enterprise SaaS implementation.
● Included in the standard SIELUNE product
- ✓AI processing runtime
- ✓RAG and semantic search
- ✓Knowledge Base Builder
- ✓Administration dashboard
- ✓Role-based assistant framework
- ✓API & integration layer
- ✓User & permission management
- ✓Analytics
- ✓Audit logging
- ✓Usage controls
- ✓Multi-model routing
- ✓Licence management
- ✓Maintenance & product updates
- ✓Standard support model
● Configured during customer implementation
- ✓Customer data sources
- ✓Document collections
- ✓Users & permissions
- ✓Role mapping
- ✓SSO & identity provider
- ✓Moodle / LMS environment
- ✓Microsoft 365 tenant
- ✓SharePoint / OneDrive / Teams scopes
- ✓ServiceNow workflows
- ✓Branding
- ✓Capacity requirements
- ✓Acceptance testing
This boundary defines what is product scope, implementation scope and roadmap scope.
Standard product packages
SIELUNE is sold as a licensed software service. The standard commercial model consists of a fixed implementation fee + annual organisation licence + agreed AI usage allowance + optional integration packages. Customers are not required to purchase the platform through hourly software-development contracts.
SIELUNE Education Pilot
| Implementation | Fixed-fee pilot |
| Assistants | 1–2 |
| Usage | Up to 500 interactions/mo |
| Integrations | One data source; managed SaaS |
| Support | Standard email |
SIELUNE Education Standard
| Implementation | Fixed-fee implementation + annual licence |
| Assistants | Up to 15 |
| Usage | Agreed allowance |
| Integrations | LMS, SSO, M365; managed SaaS |
| Support | Standard SLA + account contact |
SIELUNE Education Enterprise
| Implementation | Fixed-fee implementation + annual licence |
| Assistants | Configured by capacity |
| Usage | Agreed capacity |
| Integrations | Multi-system, expanded integrations |
| Support | Enhanced SLA |
SIELUNE Private SaaS
| Implementation | Fixed-fee + annual licence |
| Assistants | By capacity |
| Usage | Agreed allowance |
| Integrations | Dedicated isolated environment |
| Support | Agreed SLA |
SIELUNE Customer-Managed Cloud
| Implementation | Fixed-fee + annual licence |
| Assistants | By capacity |
| Usage | Agreed allowance |
| Integrations | Customer-controlled Azure / approved cloud |
| Support | Agreed SLA |
Standard integrations
Every integration is identified with a transparent status. We do not describe roadmap functionality as production-ready.
| Integration | Status | Delivery model |
|---|---|---|
| LMS web embed (iframe) | Production integration | SIELUNE runs fully inside the LMS course page via iframe — all platform features available. Configured at implementation. |
| Learner identity and role transfer from LMS | Standard integration package | Learner identity and role passed from the host LMS into SIELUNE via token configuration. Optional add-on to the iframe deployment. |
| Microsoft 365 (Graph) | Standard integration package | Tenant auth & content scopes configured at implementation |
| SharePoint | Standard integration package | Tenant permissions required |
| OneDrive | Standard integration package | Tenant permissions required |
| Teams | Standard integration package | Tenant configuration required |
| ServiceNow | Configurable API integration | Workflow & routing rules mapped at implementation via documented REST API |
| SSO / OIDC / SAML | Standard integration package | Identity-provider configuration & role mapping in applicable institutional packages |
| HAKA (Finnish edu federation) | Roadmap | Delivered via SSO configuration upon roadmap availability |
| LTI 1.3 grade passback | Roadmap | Planned packaged plugin; not yet in production. Grade passback requires institutional implementation. |
| Completion / xAPI / SCORM reporting | Roadmap | Planned via analytics API; exact status depends on LMS capability and integration scope. |
Status legend: Production integration — used in a live customer environment · Standard integration package — reusable connector and process · Configurable API integration — via documented standard APIs · Roadmap — planned, not yet available.
Deployment options and implementation timeline
Managed SaaS
Operated and maintained by Virtual Dawn in an agreed EU cloud environment.
Private SaaS
A dedicated customer environment with agreed isolation, capacity and security controls.
Customer-managed cloud
Deployed in the customer's own Azure or approved cloud. Customer controls infrastructure, data location, access and security.
Standard implementation steps
A first production deployment can typically be completed within 6–8 weeks, depending on customer readiness, integration scope, data availability, security review and acceptance requirements.
Data residency and security
Data residency
- ✓Application & database: region depends on the selected deployment package (standard shared cloud or customer-specific environment)
- ✓AI inference: region and provider route documented per customer package
- ✓EU-pinned setup available for customers with strict residency requirements
- ✓Voice synthesis: provider endpoints and region scope documented in implementation
- ✓Company registered in Finland — Finnish & EU law
- ✓Region commitments are defined contractually per deployment
Compliance
- ✓DPA and data-processing description support data-subject rights handling
- ✓DPA (Data Processing Agreement) available
- ✓Controls support customers’ EU AI Act transparency, logging and oversight obligations
- ✓Data encrypted in transit (TLS) and at rest via selected infrastructure controls
- ✓No customer data used to train third-party models
- ✓Where processing occurs outside the EEA, transfer safeguards (for example SCC/DPF) are applied as required
- ✓SSO/OIDC/SAML available in applicable institutional packages
- ✓Per-organisation data isolation
Where infrastructure-level certifications are provided by the selected cloud platform, this is stated separately from certifications held directly by Virtual Dawn. We do not claim organisational certifications that have not been formally awarded.
ICT quick answers (education / ephemeral default)
Public detail: ICT service description (EN, PDF) · ICT-palvelukuvaus (suomi, PDF) · /business/legal · privacy · terms · transparency · FAQ. Signed DPA on request: company@virtual-dawn.com.
Available procurement documentation
Documentation is organised into three access tiers. The public overview is available on this page. The standard procurement pack requires only contact details. Sensitive technical and commercial detail is subject to NDA or formal procurement process.
Publicly available
Accessible on this page or available on request without qualification.
- ✓Procurement overview (this page)
- ✓Product description
- ✓Standard feature matrix
- ✓Integration catalogue and status
- ✓Indicative pricing model
- ✓Deployment options summary
- ✓Supplier information
Available on request
Sent on request following basic contact-details exchange.
- ✓Service description (detailed)
- ✓Technical architecture overview
- ✓Data-processing description
- ✓DPA template
- ✓Subprocessor list
- ✓Data-location description
- ✓SLA and support description
- ✓Implementation plan and schedule
- ✓Role and permission model
- ✓Logging and audit model
- ✓Accessibility statement
- ✓Reference case descriptions
- ✓EU AI Act responsibility matrix
- ✓Exit and data-portability plan
Restricted or NDA-controlled
Available subject to NDA or formal procurement process.
- ✓Detailed security architecture
- ✓Business-continuity and disaster-recovery details
- ✓Incident-management procedures
- ✓Backup and recovery model
- ✓Detailed financial information
- ✓DPIA support documentation
- ✓Sensitive infrastructure and subprocessor details
Public procurement contact
Procurement · market dialogue · quotations · documentation requests · technical validation
Antti Martikainen · +358 40 307 5232 · Midnight Forge Oy · Business ID 2504471-2 · Tampere, Finland
Virtual Dawn is available for market dialogue, technical validation, product demonstrations and competitive procurement procedures.